Thanks hackers.............................!!!!!!

[RockDivaD]

Originally Posted by theguvnor

This happened to me a couple of years ago Crinks, they had me for £6000, but evntually after 18 days i got my money back.The only advice i can give is firstly report it to the police and get a crime number,then ring the banks fraud dept and tell them you have reported a crime and have a reference number and if they dont investigate,you will take it up with the banking ombudsman or further if need be, be firm and persistant, they dont so much fob you off, but drag their feet you have to keep on, then they will realise you are not giving up and hopefully then resolve the matter by crediting your account the monies you lost,but it does take time,hope this helps xx

ps,
i know this may be hard, but i no longer do any financial transactions on the internet, i dont pay for anything on a card, cash only ,which i either withdraw from my branch, and in an emergency use my hole in the wall card ,but only from my branch, but am still very wary, i look over my shoulder i cover the keypad and check the machine for a false front or any tampering,(some people must think i'm mad,but i dont care) once bitten twice shy i just dont trust the systems anymore

Really good advice Guv, they even go through your rubbish grrr so shred any important papers. Change all your passwords too.

Awww crinks sorry this has happened to you and really hope you get it all back, so you can go on your travels hun xx

[rad6]

all good advice crink especially about on line banking and never use your card on line to pay anything especially a credit card. Can't speak for your country but here we are protect from this by our Canadian government. so stay at their throats on this one and good luck. Don't talk to a middle man go to the manager and if that doesn't work go higher. Get the police involved and a lawyer if necessary. Worked for a bank for 32 years and believe me they will try to do everything in their power not to take a loss. As far as the company that received the funds, you can get all that info from your bank and that should be enough to trace funds to the other end. Everything does have a paper trail. And as for the bank dragging their feet, get rid of them and ask your new bank this question, what if???? and get that in writing. Everthing is traceable so make yourself heard and go get your money and gl xx

[reaper1569]

sorry 2 hear that hun hope everything works out 4 u

[crinkle62]

Hi all......
Thanks for all the advice and support, what a 'family' of friends' you really are, luvs ya.
Just to let you know, that one card company has reimbursed all monies taken on their card, which is just under half the full amount, the one i'm waiting on is the bank which is actually the only one linked to this problem directly....the only source to connect to micro-soft!!!!
Go figure!...i'll let you know the out-come.

Thanks again all. xxxxx

[fred913]

Good news hun, the banks are the worst, I hope you keep a grip of their balls