missing rooms

[norwichrich]

they have mate

[BlackLava]

I will post a new update in a few hours, sorry for delay

[Denham]

Originally Posted by MRCOOL1

WTF....

oh yeah,, dont bother going to 24/7,, they haven't a clue either ( as usual )

Welcome to Live help, my name is Gemma.
Gemma: hello
Gemma: One moment please while I review your question.
fred: hi, ty
Gemma: One moment please.
Gemma: i'm sorry about this but do you mean the fun tables?
fred: yes.. the higher limit tables have disappeared
Gemma: thank you for informing me
Gemma: i will pass this over to be looked into
fred: ?? thats all ??
Gemma: i will pass it over to technical and they will look into it yes
fred: gee thanks.. Im sorry but i would've thought you'd have a better answer.. we just went through a server maintenance, after all... but ok, thanks for passin it on i guess, bye.
Gemma: please don't feel that way as i do appreciate it honestly
Gemma: but all i can do at this stage is pass it over as i am not technical
Gemma: are you there fred?
fred: yes..
fred: im sorry, its just that EVERY time i come here for help and support i get
fred: NO answers
Gemma: as soon as it is sorted then we will email you back
Gemma: i don't want you to feel this way really
fred: neither do I, but,.. im sorry, you guys dont have the best track record so far.
Gemma: i understand that you feel this but please bear with us as we do try our best for you
fred: Im either told " oh that shouldnt be happening" , or " im sorry but we cannot duplicate the scenario",.. or.. as in this case " i dont know, but I will forward it on ".. the last time i got an email regarding a problem fixed it was 3 days after the fix..
fred: never mind,, i know its not your fault personally
Gemma: i know it may seem as though we sit here giving out answers but we do honestly look into issues for you and alot of the time they do need passing over
Gemma: and not all departments work 24 hours like support
Gemma: so please bear with us and it will be look into for you
fred: ok, i really have no choice but to wait, do I? thanks anyway, bye.

lol

"Gemma: are you there fred?
fred: yes.."

that bit just made me laugh

[BlackLava]

As you've noticed the high ring games are yet back but just for information the 1/2 cents ring games (real money) have been removed from network : That was a one month test only.
Can't tell you if something like that will come back or not for now

[MRCOOL1]

thanks for the update, boss