ALL TECHNICAL QUESTIONS here please!

[sa11y69]

i cant play this any more...the lags getting too much...i am completly up to date with EVERYTHINGGGGGGGGG...followed all the links, updated evrything lava asked...and its still too bad to play...just took 5 attempts to get in tourney, and kept folding all my hands...

[Ausangel]

Originally Posted by ed34

If language abusers are turned in to you, what happens to them, most of them are under age kids

We cannot mute them like the old site, but you can

1. click on the players name to ignore his chat

2. Report that player to a super mod and we can give them a warning, an infraction, short term ban/permanent ban..depending on the situation.

[ilovekerry]

Originally Posted by Ausangel

We cannot mute them like the old site, but you can

1. click on the players name to ignore his chat

2. Report that player to a super mod and we can give them a warning, an infraction, short term ban/permanent ban..depending on the situation.

aus i hav a question..u know how we can report to 24/7 if no super mods are around can they mute or ban them also?

[Ausangel]

Originally Posted by shaunloveskerry

aus i hav a question..u know how we can report to 24/7 if no super mods are around can they mute or ban them also?

Its best to pm a super mod whether online or not.. we can act later..if its one of our players we can take action immediately and if not we can suggest to 24/7 what we need to happen as a priority for opp66 mods.

[ilovekerry]

Originally Posted by Ausangel

Its best to pm a super mod whether online or not.. we can act later..if its one of our players we can take action immediately and if not we can suggest to 24/7 what we need to happen as a priority for opp66 mods.

ok aus il do tht from now on thanks

[Lauz]

Hi, why does the site keep crashing? its happened loads whilst i've been playing in the rooms or in Sit & Go and i've lost chips through it
i know its only play chips but i shouldn't have lost them
will the 'crashing' be sorted soon?
Thanks

[elpoulpo]

Originally Posted by Lauz

Hi, why does the site keep crashing? its happened loads whilst i've been playing in the rooms or in Sit & Go and i've lost chips through it
i know its only play chips but i shouldn't have lost them
will the 'crashing' be sorted soon?
Thanks

Hello

Techs are working on it but we need more information to solves the last bugs... Most of the time the issue was solved on the client side

Try this first A Bug? Try This Before Posting!
and if it still does'nt work give us more details please

[elpoulpo]

Originally Posted by sally69

i cant play this any more...the lags getting too much...i am completly up to date with EVERYTHINGGGGGGGGG...followed all the links, updated evrything lava asked...and its still too bad to play...just took 5 attempts to get in tourney, and kept folding all my hands...

Others symptoms? is your cpu at 100% when lagging?

[Auggie555]

I was in tournament 518968, stop in middle of transferring me to table 1.
Tossed me out in 6th place without me being able to play another hand.
LuckyLady959.

[telboy]

just the one realy bugin me at the moment
9 times out of ten my first hand dealt is face down
so i have to fold any update on this bug

[Virtus11]

Originally Posted by telboy

just the one realy bugin me at the moment
9 times out of ten my first hand dealt is face down
so i have to fold any update on this bug

you're not alone telboy m8
hate that when it happened, especially when ur in big blind.
one time i'm on big blind and i can't see my cards.,
it's good that everybody keeps on checking... when it's time
to show the cards i had AA...lol

[SouthernGirl]

I just opened my profile page and it showed that i was there 2 hours ago... i was at work at the time it said my last visit was. my visitors msgs are gone from my page and it is showing the file with 'about me" ; contacts ; albums etc in the area my visitors msgs are usually at. What happened????? i have to go back to work in a few min and would greatly appreciate it if i could have a response by the time i get home.
where did all my visitors msgs go?????? and who was in my profile????

[SouthernGirl]

don't know how it happened but someone turned off my visitor's and private messages. i turned them back on. was not a happy camper. Still do not know who was on my site and did this!!!

[jaycoop]

once again tourney froze up why why is this seems to happen so often mostly when your up on points

[rad6]

just lost 1000 on the 11am tournament 100,000 guaranteed, can i have a refund please since i can't get back in?

[bobohall]

Was on 50K sit-n-g0-totally locked out. Appreciate your help. Lost 50K.

[poor_man]

hi i registered for a 5k tournament got disconnected and now cant get back to table and have lost 5k registration is there anyway to get chips back. this happens too often. thanks poor_man

[elpoulpo]

Originally Posted by southern_girl

don't know how it happened but someone turned off my visitor's and private messages. i turned them back on. was not a happy camper. Still do not know who was on my site and did this!!!

Did you ever connect from a public place? do you have a strong password, do someone have access to your pc? etc

Try to change your password to a stronger one....

[elpoulpo]

Originally Posted by telboy

just the one realy bugin me at the moment
9 times out of ten my first hand dealt is face down
so i have to fold any update on this bug

Sorry no updates yet, we're waiting on techs for this one

[curbcowboy]

was just curious is there a bug or problem with updating medals and points from op66 tourneys? they haven't been updated for almost a week now. ty.