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Technical forum Bugs reports, technical issues and ideas go there! Read here before asking "Help, I can't play"

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  #221  
Old 11-02-2008
Ausangel's Avatar
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Join Date: Feb 2008
Location: Australia
Posts: 5,635
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They are up to date on your stat page...just not the main page for now.
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  #222  
Old 11-03-2008
Bobo, not Bob
 
Join Date: Jun 2008
Location: Buford, Georgia (Lake Lanier)
Posts: 167
Credits: 25,228
Help please!

All my play money has disappeared. Had about 160,000 when I came in second in a tourney (the one that started at 5pm).I'm not sure what I earned with that. I didn't play elsewhere to lose it (although I was frozen out of a free roll).
I really would appreciate your help! Has this ever happened to anyone else? Have I been banned, or something?
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  #223  
Old 11-03-2008
Ausangel's Avatar
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Quote:
Originally Posted by bobohall View Post
Help please!

All my play money has disappeared. Had about 160,000 when I came in second in a tourney (the one that started at 5pm).I'm not sure what I earned with that. I didn't play elsewhere to lose it (although I was frozen out of a free roll).
I really would appreciate your help! Has this ever happened to anyone else? Have I been banned, or something?
free chips on table : 202,542

you have them on a table....
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  #224  
Old 11-03-2008
Bobo, not Bob
 
Join Date: Jun 2008
Location: Buford, Georgia (Lake Lanier)
Posts: 167
Credits: 25,228
Angel
Thanks for your prompt response.
The problem is that the table is frozen and won't give me my money.I haven't beejn online for some 17 hours.
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  #225  
Old 11-03-2008
Ausangel's Avatar
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Quote:
Originally Posted by bobohall View Post
Angel
Thanks for your prompt response.
The problem is that the table is frozen and won't give me my money.I haven't beejn online for some 17 hours.
Ok can you contact 24/7 support with the table name and ask them to release your chips...see what they can do.

Aus
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  #226  
Old 11-03-2008
Bobo, not Bob
 
Join Date: Jun 2008
Location: Buford, Georgia (Lake Lanier)
Posts: 167
Credits: 25,228
Thanks Aussie
The table was locked ,but when CS got me off it my money is now gone. Oh well, hate it. Thanks anyway.
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  #227  
Old 11-03-2008
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Your money is gone? can you wait for a minute to see if it updates...try refresh in the lobby.
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  #228  
Old 11-03-2008
Bobo, not Bob
 
Join Date: Jun 2008
Location: Buford, Georgia (Lake Lanier)
Posts: 167
Credits: 25,228
I rebooted and it's gone. Interestingly the Jaws table still pops up when I enter the lobby. Makes the 50K I lost on the sitngo when the system locked up (that I reported the other da) even harder to take. Oh well...I guess no 1 mill guarantee tourney today.
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  #229  
Old 11-03-2008
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Quote:
Originally Posted by bobohall View Post
I rebooted and it's gone. Interestingly the Jaws table still pops up when I enter the lobby. Makes the 50K I lost on the sitngo when the system locked up (that I reported the other da) even harder to take. Oh well...I guess no 1 mill guarantee tourney today.
can you come on chat please
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  #230  
Old 11-03-2008
Bobo, not Bob
 
Join Date: Jun 2008
Location: Buford, Georgia (Lake Lanier)
Posts: 167
Credits: 25,228
I'll need to make a new download. I usually don't use this computer for my play. Not sure how long it will take.
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  #231  
Old 11-03-2008
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Quote:
Originally Posted by bobohall View Post
I'll need to make a new download. I usually don't use this computer for my play. Not sure how long it will take.
Its ok I have sent you Private message.
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  #232  
Old 11-03-2008
T_B_H's Avatar
The Cookie Monster
 
Join Date: Mar 2008
Location: in the cookie jar :D
Posts: 6,097
Credits: 1,613,125
had someone else with problem at same table last night "jaws" not being able nto get back on and locked up (tried myself to get on but couldn't) sent a PM to blacklava to get the tech's to check it
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  #233  
Old 11-03-2008
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Poker Emperor
 
Join Date: Sep 2008
Location: co durham ENGLAND..........the best kept secret of the uk
Posts: 2,998
Credits: 456,777
losing all my chips through being frozen out AAAAAAAAAHHHHHHHHHHHHHH
was ok yesterday but wot a pian today
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  #234  
Old 11-04-2008
themaster3's Avatar
Poker Emperor
 
Join Date: Sep 2008
Location: co durham ENGLAND..........the best kept secret of the uk
Posts: 2,998
Credits: 456,777
Can I Up Load A Pic For My Profile Read The Threds But Must Be Doing Something Wrong

Last edited by Ausangel; 11-04-2008 at 08:16 PM..
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  #235  
Old 11-04-2008
69kindagal's Avatar
lookin for her 69kindaguy
 
Join Date: Feb 2008
Location: in bed
Posts: 7,197
Credits: 1,666,723
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HELP!!!! i can not get into the lobby at all ive tried down loadin new versions of java ect emptied my cookin and still lobby is just white is anyone else havin problems
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  #236  
Old 11-05-2008
Banned
 
Join Date: Mar 2008
Posts: 3,950
Credits: 560,249
ok my laptop wont load any tables..
its fine until i get to actually go in..and then the whole thing closes down to desktop!! just goes off completely..HELPPPP MEEEEEE! its all java'd and and adobe'd to lava's specs and duznt do this with anything else...anyone had this happen or is it just my crap acer??????
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  #237  
Old 11-05-2008
Poker Newbie
 
Join Date: Oct 2008
Posts: 3
Credits: 80,006
help please. for the 2nd time now i entered a 5k tourny and it just took my 5k again aand wont let me play....aaarrggh so frustrating. just cause i lost connection for 10 sec. why cant this be sorted this happens to everyone. come on
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  #238  
Old 11-07-2008
War_n_tea_2's Avatar
Poker Player
 
Join Date: Oct 2008
Posts: 40
Credits: 53,743
Hi.

Can you help with a problem I, for some reason on another have 2x accounts running and would like to delete 1..

The account I am using and the one I have all my chips on is War_n_tea, this is the account which I would like to keep and use, but the problem being is that the forum does not recognise the user name,
I can log in at the home page ok but the only way to get onto the forum is by using the account War_n_tea_2 , can you delete this account and register my War_n_tea account in the forum, the chatter box on the home page does not work with account either.

Hope this all makes sense, I just want to keep 'War_n_tea'

Many Thanks.
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  #239  
Old 11-11-2008
Bobo, not Bob
 
Join Date: Jun 2008
Location: Buford, Georgia (Lake Lanier)
Posts: 167
Credits: 25,228
Been trying to get into imill guarantee last 40 min.-lost my 10K entrance-never able to play a hand
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  #240  
Old 11-11-2008
Banned
 
Join Date: Jun 2008
Posts: 17
Credits: 2,698,175
their is a bug on the reset chips to 1000 as i tried to refresh them but an error page kept coming up hope its sorted out soon
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