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Technical forum Bugs reports, technical issues and ideas go there! Read here before asking "Help, I can't play"

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  #781  
Old 06-30-2009
scgirl's Avatar
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Join Date: Nov 2008
Location: south carolina usa
Posts: 1,056
Credits: 11,022
it has happened to me to. i can't even view new post.
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  #782  
Old 06-30-2009
Poker Newbie
 
Join Date: Jun 2009
Posts: 1
Credits: 893
is there a problem with the 7 card stud tourney started at 13:30?
my table went blank with no players and I can't get a new screen up.
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  #783  
Old 07-02-2009
notthemessaiah's Avatar
Poker Emperor
 
Join Date: May 2008
Location: North Shields In the Badlands of Northumberland
Posts: 3,469
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I hope I'm posting this in the right place, it appears to be a technical issue but if any mod wishes to move it to somewhere more appropriate then do that, it's feedback I'm looking for. Since I got a macbook this problem has kept recurring regularly. After I've logged in and clicked on the play poker button the usual tables window appears.

However after a certain period of time, if I've been off in the forum for example, when I go back to the table window I get a pop up saying 'connection has timed out'. This isn't really a problem as it's not difficult to close the window and re-open it.

When it does become a problem is like this, I'm the first to open a table, say a heads up or a 6 seater, if after 10 or 15 minutes no one else has joined it and I unregister from the table and go back to the table window to see if any other tables are available to join. Once again I get the 'connection has timed out' pop up, I close the tables window and reopen it. Then the table I was sat at on my own reopens automatically and I'm back sat at it on my own again. I unregister from it once more, that table closes, but my buy-in fee is never returned.
I'm not asking for refunds or anything, I'm just trying to understand why it's happening and if possible put a stop to it in the future.
Has any one else experienced this, I don't know if this is a flaw in the script, certainly the part where my buy-in isn't returned appears to be. Is there something I can do at my end to fix it, this has only beeen happening since I changed to a mac, maybe I just need to do some configuring somewhere to prevent it from timing out. Any advice from experienced mac users and mods would be much appreciated.
Thanks ntm.
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  #784  
Old 07-02-2009
T_B_H's Avatar
Super Moderator
 
Join Date: Mar 2008
Location: Cloud Cookoo Land
Posts: 3,816
Credits: 1,275,537
Quote:
Originally Posted by notthemessaiah View Post
I hope I'm posting this in the right place, it appears to be a technical issue but if any mod wishes to move it to somewhere more appropriate then do that, it's feedback I'm looking for. Since I got a macbook this problem has kept recurring regularly. After I've logged in and clicked on the play poker button the usual tables window appears.

However after a certain period of time, if I've been off in the forum for example, when I go back to the table window I get a pop up saying 'connection has timed out'. This isn't really a problem as it's not difficult to close the window and re-open it.

When it does become a problem is like this, I'm the first to open a table, say a heads up or a 6 seater, if after 10 or 15 minutes no one else has joined it and I unregister from the table and go back to the table window to see if any other tables are available to join. Once again I get the 'connection has timed out' pop up, I close the tables window and reopen it. Then the table I was sat at on my own reopens automatically and I'm back sat at it on my own again. I unregister from it once more, that table closes, but my buy-in fee is never returned.
I'm not asking for refunds or anything, I'm just trying to understand why it's happening and if possible put a stop to it in the future.
Has any one else experienced this, I don't know if this is a flaw in the script, certainly the part where my buy-in isn't returned appears to be. Is there something I can do at my end to fix it, this has only beeen happening since I changed to a mac, maybe I just need to do some configuring somewhere to prevent it from timing out. Any advice from experienced mac users and mods would be much appreciated.
Thanks ntm.
not had that problem but dont use a Mac,if you experience the same problem when we change script please inform straight away and the Tech's can investigate and hopefully solve the problem
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  #785  
Old 07-04-2009
Poker Apprentice
 
Join Date: Apr 2008
Posts: 7
Credits: 1,403
Send a message via MSN to bilky69 Send a message via Yahoo to bilky69
wont let me log in telling me to go to technical suport
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  #786  
Old 07-04-2009
Poker Apprentice
 
Join Date: Aug 2008
Location: LONDON
Posts: 5
Credits: 985
how do i collect credits people have donated to me
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  #787  
Old 07-04-2009
Ausangel's Avatar
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Join Date: Feb 2008
Location: Victoria - Australia
Posts: 2,443
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Quote:
Originally Posted by kevboy67 View Post
how do i collect credits people have donated to me
Credits: 216,292, they are in your acct, look top right of your last post to see total.
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  #788  
Old 07-04-2009
Poker Apprentice
 
Join Date: May 2009
Posts: 16
Credits: 12,631
won't let me log onto tables , it says Internal Error, Please contact technical support
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  #789  
Old 07-04-2009
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Join Date: Feb 2008
Location: Victoria - Australia
Posts: 2,443
Credits: 156,004
Server lag and internal error
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  #790  
Old 07-04-2009
FCrowley's Avatar
Poker Apprentice
 
Join Date: Feb 2009
Location: Davenport, Iowa
Posts: 10
Credits: 144,201
I am having a problem entering Outlaws city. The problem that I am having is that I can't enter the RPG. I have cleaned out my temp files cache and cookies. When I try to get into Outlaws city, I am returned to the forum. Here's the kicker, when I log in, I use my password, then I have to log in again to be allowed access to Outlaws city. I have to use a different password to get in. And I still get sent back to the forum, but I am logged in.
Could someone please help.
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  #791  
Old 07-04-2009
smithy78's Avatar
Poker Emperor
 
Join Date: Dec 2008
Location: bolton uk
Posts: 851
Credits: 469,703
If your logged in on forum then you should be able to log in on outlaws just click on the link at the top of forum page. if no luck pm a mod and they will help you out. good luck
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  #792  
Old 07-05-2009
scarface3's Avatar
Poker King
 
Join Date: Jul 2008
Location: australia reppin!
Posts: 170
Credits: 1,429
been playin on this site a year ago at the login it sayz invaild player
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  #793  
Old 07-05-2009
T_B_H's Avatar
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Join Date: Mar 2008
Location: Cloud Cookoo Land
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Quote:
Originally Posted by scarface3 View Post
been playin on this site a year ago at the login it sayz invaild player
that problem happened yesterday as well, keep trying you should get in
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  #794  
Old 07-05-2009
scarface3's Avatar
Poker King
 
Join Date: Jul 2008
Location: australia reppin!
Posts: 170
Credits: 1,429
tryied anotha 7 times still invailed player
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  #795  
Old 07-05-2009
T_B_H's Avatar
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Join Date: Mar 2008
Location: Cloud Cookoo Land
Posts: 3,816
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Quote:
Originally Posted by scarface3 View Post
tryied anotha 7 times still invailed player
i just checked,your account is listed as active and looks ok,seems a log in error on the sites side.
it happenened yesterday also.
try contacting 24/7 they may be able to help further
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  #796  
Old 07-05-2009
telboy's Avatar
tribute to a king
 
Join Date: Apr 2008
Location: wimbledon london
Posts: 1,827
Credits: 119,918
Quote:
Originally Posted by FCrowley View Post
I am having a problem entering Outlaws city. The problem that I am having is that I can't enter the RPG. I have cleaned out my temp files cache and cookies. When I try to get into Outlaws city, I am returned to the forum. Here's the kicker, when I log in, I use my password, then I have to log in again to be allowed access to Outlaws city. I have to use a different password to get in. And I still get sent back to the forum, but I am logged in.
Could someone please help.
hi when you login on forum click the remember me button this should help
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  #797  
Old 07-05-2009
FCrowley's Avatar
Poker Apprentice
 
Join Date: Feb 2009
Location: Davenport, Iowa
Posts: 10
Credits: 144,201
As of to my my previous post, the problem is still continuing. I am not able to get to the Outlaws City RPG game. Now I am getting messages from OP66 that I have to, I guess download these two items.
manageaccount.do and Fp8aMiuN.part. Could someone please help me with this problem.
I was not able to get to Outlaws City with Windows, I am now using Firefox. And I still can't get to the Outlaws City.

Please help someone.
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  #798  
Old 07-05-2009
scarface3's Avatar
Poker King
 
Join Date: Jul 2008
Location: australia reppin!
Posts: 170
Credits: 1,429
cant believe this 24/7 said they couldnt help and no mod apprently cant help either cause wen i log-in it says invaild player. please help someone.
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  #799  
Old 07-05-2009
scarface3's Avatar
Poker King
 
Join Date: Jul 2008
Location: australia reppin!
Posts: 170
Credits: 1,429
any1 dieing 2 play poker afta 5 monthz inactive omg!!!!!!!!! any1 out there
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  #800  
Old 07-06-2009
Ausangel's Avatar
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Location: Victoria - Australia
Posts: 2,443
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Hi scar...try changing your password here..


OnlinePoker66
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