HELP lost 10000 chips...can't play 1M guaranteed

[cardshark15]

I registered for the 1M guaranteed multitable tourney (9pm server time). Just as the tourney was starting and was to transfer me to a table, I accidentally closed the window (was just trying to minimize lobby and close another table to clean up my screen so I could focus.) Instead, all table windows closed, and when I hit play poker the lobby said the tourney was already running and wouldn't let me join the table. I can get into ring tables or any other registering tourney, but I can't get into the tourney I'm supposedly playing.

Help..don't want to lose 10K buyin, can I get a refund? How do you renter a tourney if you close the window, but want back in?

[ilovekerry]

try close lobby unblock pop ups then load lobby should load table for u

[cardshark15]

tried all that - popups weren't blocked..cleared cookies again just now too.

DON'T UNDERSTAND WHY I CAN GET ONTO ALL OTHER TABLES...EXCEPT THE TOURNEY THAT IS FOLDING HANDS FOR ME.

[cardshark15]

I can't even get to the 1M tourney just to see if I am still in it....However, I CAN view individual tables for ALL other RUNNING MULTI-TABLE tourneys. The ONLY one that doesn't do anything from the lobby when I try to click on it is the one I need.

[cardshark15]

This has to be a BUG!

[thorno]

dont worry bout it my m8 12fleece u was playing the other night and his computer crashed while he was at the table he lost over 200000 chips trying 2 reboot and had 2 start from fresh as no one would reimburse him with his chips,hope this doesnt happen on cash tables!!!!!!!!!!!!!!

[12fleeceu]

yeah but i also entered that 10000 buy in tournament and i was told i was sat at the table folding everyhand it would not let me on i have had sum real bad look m8