Cashout here is a joke

[stjimmy]

I requested a cashout four days ago, still waiting. It says cashouts will be processed within 48 hours, it took three days last time. I don't understand why it has to be done manually, when I've cashed out from another site it was always instant. It's an absolute joke. I can't see me being here much longer.

[Bonik]

Originally Posted by stjimmy

I requested a cashout four days ago, still waiting. It says cashouts will be processed within 48 hours, it took three days last time. I don't understand why it has to be done manually, when I've cashed out from another site it was always instant. It's an absolute joke. I can't see me being here much longer.

StJimmy,

You are one of the integral parts of this community. Hopefully, this issue will be resolved.

[CaptainSandy]

Oh dear.
There always seems to be problems cashing out, anyone had other experiences, including good ones.

[Mr_Slick]

Originally Posted by stjimmy

I requested a cashout four days ago, still waiting. It says cashouts will be processed within 48 hours, it took three days last time. I don't understand why it has to be done manually, when I've cashed out from another site it was always instant. It's an absolute joke. I can't see me being here much longer.

I will chase it up for you buddy..will let you know ASAP. Steve.

[stjimmy]

Cheers Steve.

[Mr_Slick]

Originally Posted by stjimmy

Cheers Steve.

I have contacted 24/7support team matey and awaiting reply..will pm you as soon as I hear something. Steve.

[Ken_de_Ben]

24/7support team deal with cash side ...............

[stjimmy]

Yes I know Ken, I'm venting my frustration........

[stjimmy]

Just got a message from 24/7. At least they're keeping me informed..

Hello jim,

I am contacting you with regards to your cashout request with Neteller.

As I can see you requested your cashout on the 4th of January. Please note that usually it takes 2 working days to process withdrawal requests and we will do our best to send you funds as fast as possible. You will receive an email once money is available on your Neteller account.

Thank you for your time and patience.


Kind regards,

Amy

[T_B_H]

i do hope the cash out problems are overcome, and done in 48 hours as the site suggests it should be

this just puts cash players off depositing if theres probs ahead cashing out

please lava/ 24/7 can we make 24 hrs the max?? not as it seems the minimum time

[stjimmy]

What I find anoying is that when you deposit, it is in your account instantly, but when you cashout, it is taken from your poker account instantly, but sits in limbo for however many days. As I have already said, on another site I play, cashout is instant. It's obviously so everleaf can earn a few pennys interest. I'm still waiting by the way...

[gbiphase2]

doesn't this thread belong in the jokes section of the forum??

[stjimmy]

Your probably right gbiphase lol, I'm still waiting by the way...

[stjimmy]

UPDATE>>>>>> Still waiting and pissed off.

[roo27]

it could be wherse jimmy you could be pissed on !!!

[stjimmy]

I feel like I am being.

[OP66fozzy]

It could be worse still, you could have lost it and been depositing more!

I'm sure the money will get to you, but it doesn't create a very good impression, OK you are a long standing player on the site, but what are any new players who have a similar experience going to do ?

[theguvnor]

Probably not gonna help Jimmy,but i was told by a couple of people,when i asked about depositing and cashing out, that it takes around 10 days !!!

[stjimmy]

Guv, I've cashed out 4 times, 1st 2 times took 2 days, 2nd 3 days and this is the 4th. After making current cashout request I was emailed back saying cashout will be processed within 48 hours.

[CaptainSandy]

Jim,
Are you concerned that you're not going to get the money?
Are you desperate for the dosh?
Do you think this thread will speed things up?

I agree things could and should be quicker, but it's not theend of the world.