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  #1  
Old 10-14-2009
CaptainSandy's Avatar
Poker Captain
 
Join Date: Apr 2008
Location: North east
Posts: 2,410
Credits: 1,032,855,535
Default WSOP voucher

I won a voucher for step 3 a few days age but have not been able to play yet due to the larger tournament's time and the 6 seater not having enough players.
I have just gone to register on the 6 seater and I no longer have a voucher. Looking at my account it says I used it last night (UK) which I did not.
The only thing I can think of is I was registered when I logged off, but surely that would take me off the table.
I feel a bit gutted as I was looking forward to seeing Telboy in the final.
Anything I can do?????
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  #2  
Old 10-14-2009
JackSpades's Avatar
Poker Emperor
 
Join Date: Jun 2008
Location: Orange,N.S.W
Posts: 621
Credits: 3,225,953
I have to feel for you mate a similar thing happened to me but it was a buy in,i have to say that the regersting system is poor as it only shows your latest reg,may be a seperate page for all rego's
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  #3  
Old 10-14-2009
BlackLava's Avatar
Administrator
 
Join Date: Sep 2007
Posts: 7,048
Credits: 1,578,126
Please for such matter contact 24/7 live chat at first, they will check that for you instantly (forum ain't the faster support area, just a good way to share common issues )
If they can't help there let me know I will check for you tomorrow.
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  #4  
Old 10-14-2009
norwichrich's Avatar
Missing A Piece Of The Puzzle
 
Join Date: May 2009
Location: have a guess..name says it all lol
Posts: 1,452
Credits: 9,851,553
not sure m8 but i know that if i fail to unregister for a tourney and log out from the site i'm still in it and posting and folding.
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  #5  
Old 10-14-2009
CaptainSandy's Avatar
Poker Captain
 
Join Date: Apr 2008
Location: North east
Posts: 2,410
Credits: 1,032,855,535
Hmmm it's not looking good.
24/7 have confirmed posted and folded all my hands in the Step 3 tournament last night. A supervisor is going to contact me, but I fear the worst.
Grrrr.
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  #6  
Old 10-15-2009
jOYa's Avatar
choBan
 
Join Date: Apr 2008
Location: Croatia, Zagreb
Posts: 837
Credits: 2,896,416
Quote:
Originally Posted by CaptainSandy View Post
Hmmm it's not looking good.
24/7 have confirmed posted and folded all my hands in the Step 3 tournament last night. A supervisor is going to contact me, but I fear the worst.
Grrrr.
Happend to me with 4k voucher, and first depositor voucher,
after that i put myself on buddy list , and before i log out
im always check where im registered .
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  #7  
Old 10-15-2009
CaptainSandy's Avatar
Poker Captain
 
Join Date: Apr 2008
Location: North east
Posts: 2,410
Credits: 1,032,855,535
24/7 got back to me.
It seems I played that game whilst asleep in bed, ah well.
24/7 were surprisingly very helpful and got back to me promptly.
Warning to everyone - make sure you unregister before logging off.
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