Missing free chips? : Read & ask here!

[BlackLava]

Hi,

AT FIRST PLEASE READ THE THREAD ABOUT LEGEND POINTS : Do not post here asking why x millions are missing thanks
Chips balance & Legend Points : read here!

If you have created a new account instead of following normal process don't ask why your chips haven't followed you : If you created a new account by error : post here! (ask here to delete new account and fix that)

For the ones who have registered too late (today for example or through the next days this week) : We will add your chips manually when the feature will be added in our admin here (soon).
Please ask here.

EDIT : Players who haven't been renamed by the automatic rename script on registration page won't have their free chips transferred automatically but we will do that manually as soon as we will have that tool in mod admin (very soon, I hope tomorrow).
Please if that's your case post here!

'Lava

[sexynomore]

When will the chips transfer? or....... did my name not transfer? I was named 2sexy4u.

Thanks,

[BlackLava]

Originally Posted by sexynomore

When will the chips transfer? or....... did my name not transfer? I was named 2sexy4u.

Thanks,

hmm I see no one named 2sexy4u in my last chips backup, that was your poker & forum nickname? how many chips were you having approximately?
(the issue isn't related to your new name, your rename is ok)

[sexynomore]

had around 900k

[stjimmy]

i am still at 0 free chips...

[neilmc]

mine still not showing did i do something wrong on registering

[BlackLava]

Originally Posted by stjimmy

i am still at 0 free chips...

there the error is linked to rename system, have you used the automatic rename from registration page?

Same question for neilmc

[stjimmy]

Originally Posted by BlackLava

there the error is linked to rename system, have you used the automatic rename from registration page?

Same question for neilmc

erm, i don`t think so. i was st_jimmy, dunno if that makes a difference..

[BlackLava]

( Adding those lines on first post too : ) Players who haven't been renamed by the automatic rename script on registration page won't have their free chips transferred automatically but we will do that manually as soon as we will have that tool in mod admin (very soon, I hope tomorrow).
Please if that's your case post here!

[neilmc]

not sure mine was neilmc for tables and forum and still is on new script maybe becauce of username not sure

[BlackLava]

Originally Posted by neilmc

not sure mine was neilmc for tables and forum and still is on new script

how many chips were you having approximately?

[neilmc]

850,000 ish

[BlackLava]

Sexynomor and neilmc are you using a special webbrowser? Trying to find out what happened for your case (not the same than Stjimmy)

[neilmc]

no using ie 8 always used ie

[BlackLava]

hmm don't know the issue yet but you will have your chips as soon as I can add those through admin no worry.

[sexynomore]

Thanks Lava for you hard work!

[sexynomore]

Originally Posted by BlackLava

Sexynomor and neilmc are you using a special webbrowser? Trying to find out what happened for your case (not the same than Stjimmy)

No IE version 7.0.5730.13

[neilmc]

ok no probs

[T_B_H]

thanks for the update lava, unluckly me had to change name so no chippys yet

oh well i cant loose any till tomorrow

[del_boy]

Thanks lava just checked my account well pleased!!!.